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connerfe12's avatar
connerfe12
5 years ago
Solved

EA Play codes shows up as invalid but the code is legitimate/not region locked?

I have tried multiple EA Play codes with the same outcome on each one. Earlier today I tried redeeming via the Origin client and after entering the code under the Redeem tab, it showed up as a EA Pla...
pc
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @connerfe12, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @connerfe12, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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