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FCTBR's avatar
FCTBR
5 years ago

EA Play does not let my buy FIFA 21 on PS5 (E2-8210674C error).

EA Play does not let my buy FIFA 21 on PS5 (E2-8210674C error). Hi, I have a valid EA Play subscription and I am trying to buy FIFA 21 for myself. I know it is included on the EA Play subscription...
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FCTBR's avatar
FCTBR
5 years ago

Hi @iluminatethesky I have just spoken to PlayStation's team and they mentioned that EA would have to cancel my EA Play subscription, in order to allow me buy the game.

I have cancelled the subscription on my PS5, however it is still valid for the coming weeks. How can I cancel my EA Play subscription right now, so I can buy the FIFA 21?

Best.

iluminatethesky's avatar
iluminatethesky
Legend
5 years ago

Hey @FCTBR,

Thanks for the Update 🙂

You would need to reach out to EA Support via Live Chat, so they can look into your Account.

You can reach them here: https://help.ea.com/en/help/faq/using-ea-help/

They should be able to assist you with this, unfortunately we cant handle account related issues on the Forums.

Hope this gets resolved for you, and you're able to purchase FIFA 21.

- iluminate 

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