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kblamer's avatar
2 years ago
Solved

ea play double payment

After the EA Play payment, I thought the payment failed because there was no change, so I paid once more.
Since then, there has been no change, so when I looked at the payment status, both payments are in the processing status, and the payment has been duplicated.
Attached is the payment window. Please help me with the problem.


CD Note: I removed the attachment with your order details. 

  • Hey @kblamer I am sorry to hear about the trouble with your order. Please contact our support team for further assistance, and we will look into this for you. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @kblamer I am sorry to hear about the trouble with your order. Please contact our support team for further assistance, and we will look into this for you. 

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