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wednose69420913's avatar
wednose69420913
3 years ago
Solved

ea play games from gamepass not becoming available

Xbox gamepass does not give me ea play for some reason i have gamepass linked to me ea account but when trying to download an ea play game on xbox it brings me to the ea app and tells me to either by...
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @wednose69420913 

    Make sure the Xbox gamertag that is linked to your account has the Game Pass subscription. If you're sure about that. try power cycling your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @wednose69420913 

Make sure the Xbox gamertag that is linked to your account has the Game Pass subscription. If you're sure about that. try power cycling your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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