I purchased the ea play hub on my ps4 and play list is empty. Ea told me to call Sony I call sony and the guy helping me isnt sure why it's doing it so he look it's me on hold and doesnt come back they hang up. Can anyone help or know why it's doing this
The EA Play Hub App doesn't show anything in the Play List. The Trials show up fine and the Installed games has a ghost menu where I can select the games I already have installed, but there is no graphic representation of anything so it is 100% guessing as to which game I'm currently selecting.
The primary issue from this is that I can't gain access to any new games (specifically NHL '20 and Madden '20, which are the main reasons why I just purchased an annual subscription).
I've tried uninstalling/reinstalling, rebooting, renewing my licenses, checking that my EA & PSN accounts are properly linked and that my subscription is active... basically everything I could find online on how to troubleshoot this. Everything looks clean, but the app just doesn't load anything in the Play List.
Anybody out there solved this issue? EA willing to call it a bug and give me an extension on my subscription? Is my best bet to just shoot for the refund?
I cant find certain games like madden 20 or hockey 20 or fifa 20
Hello,
I am experiencing issues with the EAPlay Hub app on PS4. The app will open, but then when I go to the Games tab, nothing shows in the Play List section nor the Installed Games section. I have one game (Madden 20) currently installed. Any help would be greatly appreciated!
Thanks!
