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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

EA Play is not available for Mac - How to download The Sims 4 and DLC

Since writing this guide The Sims 4 base game is now free to download in Origin but the following information is relevant if you are prompted to sign up for an EA Play subscription account at any ...
technical issues
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@TerezkaM04

You haven't bought the game, you've bought an Origin Access subscription. You need to cancel your subscription and BUY the Sims 4 base game.
shaleynn's avatar
shaleynn
6 years ago

I downloaded sims 4 in origin by becoming a basic member. When I bought the game, it was available for both mac and windows and I downloaded it. Now my purchase does not open because it says that it is only available in windows. And when I press the button that says download game for mac, it does not give a download option and I cannot download it and it sends me back to the same page where it says the game is only available for windows only. Can you please look into my situation or help me download the game for mac?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @shaleynn

    I've merged your post into this on in the Mac forum as a lot of new Sims Mac players are experiencing the same issue. Please see my instructions in the opening post for how to properly download the game. It sounds like you have subscribed to Origin Access which isn't compatible on Mac.

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