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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

EA Play is not available for Mac - How to download The Sims 4 and DLC

Since writing this guide The Sims 4 base game is now free to download in Origin but the following information is relevant if you are prompted to sign up for an EA Play subscription account at any ...
technical issues
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@TerezkaM04

You haven't bought the game, you've bought an Origin Access subscription. You need to cancel your subscription and BUY the Sims 4 base game.
guillemauxn's avatar
guillemauxn
6 years ago

I already have the game downloaded and all but it won't launch.

Originally, it was played on a PC computer, but I had to move and now I have my Mac Laptop. I downloaded origin and all but it says that the game is purchased for a PC platform and I need to change it to a Mac platform? 

Even though I go to the website there is no such button or anything that I can use to change the platform. What do I do?

  • AriaMad2's avatar
    AriaMad2
    6 years ago
    @guillemauxn Have you used Origin Access at any point with The Sims 4?
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @guillemauxn

    You have already installed the game on your Mac? Or you have installed Origin on your Mac?
  • guillemauxn's avatar
    guillemauxn
    6 years ago

    I installed origin and the game too, but this is what it says...

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @guillemauxn

    You have a subscription to Origin Access which is not compatible on a Mac. Please see the opening post on page 1 of this thread I have moved your posts to for further help.

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