Hi it seems I cannot download sims 4 on my MacBook. When I go to Origin app and search for sims 4 game it only gives me an option to view it in library. I have previously downloaded it to my PC via steam and now I see the sims on my MacBook in Origin library with the steam logo and no option to download the game. I have tried clearing the Origin cache and re-launch the app, but situation is the same. Can you please help me to solve this? Thank you
@Dup1icat3 The Steam version doesn't work with macOS, which is why you can't download it now. The problem is that your owning the Steam version blocks you from buying, or in this case adding for free, the Origin version of the game. This has been the case since Sims 4 was first available on Steam.
There should be a way around the issue. You could try contacting EA customer support and asking someone to add the Origin version to your account; that should be easy since the game is free now.
https://help.ea.com/en/contact-us/
If that doesn't work, let me know.
