Hi it seems I cannot download sims 4 on my MacBook. When I go to Origin app and search for sims 4 game it only gives me an option to view it in library. I have previously downloaded it to my PC via steam and now I see the sims on my MacBook in Origin library with the steam logo and no option to download the game. I have tried clearing the Origin cache and re-launch the app, but situation is the same. Can you please help me to solve this? Thank you
This worked for me. In your Windows Steam app, choose Help > Steam Support > Sims 4. From there, choose to delete the game from your account. After this, you can download it from the Origin app on your Mac.
Possibly stupid question, but will I lose all game data from games played on my PC through Steam if I delete the game from Steam as suggested in the post above?
I opened a ticket with EA and the support team isn't being very helpful.
@jdp134 Your saves and other user data are stored locally on your computer, in Documents > Electronic Arts > The Sims 4. These files are independent of the type of install you have, and switching from Steam to Origin or the EA App will have no effect on them. It's still a good idea to back up your saves though, just in general—you never know when you'll run into a computer issue that damages or erases your files.
If you're asking about packs you own, then you do need to use a Steam install in order to play the packs you've bought through Steam.
Make a new origin account not linked to steam
