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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

EA Play is not available for Mac - How to download The Sims 4 and DLC

Since writing this guide The Sims 4 base game is now free to download in Origin but the following information is relevant if you are prompted to sign up for an EA Play subscription account at any ...
technical issues
taubayads's avatar
taubayads
3 years ago
@EA_Solar But if I gave you my account, could you please take a look?
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

@taubayads 

We're not able to access your specific account details here on the forums to investigate into any account related issues. The live support team does have access to look into your account information, so you'll want to reach out to them by submitting a help request on the site here. If you have any issues getting through the help site to speak with live support, please let me know.

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