Forum Discussion
I have no mods. It is the base game, no add on's, nothing. It will not work. The launcher is bugged. But, this is exactly what I did.
Downloaded EA's Launcher
Downloaded 5 games. The Sims 4, Sims Medival, Dragon Age Origins, Dragon Age 2, and Dragon age Inquisition ( I have a goal of 100% all three on the same device)
Closed and shut down my computer for the night.
Launched EA's Launcher to play a game. Error
Launched a different game to check, Error.
Googled the code.
Closed any open applications, tried to rename game file, cant.
Tried moving File to Desk top. Cant.
Repaired EVERY game, twice.
Launched game, Error.
Tried another Game, Error.
Deleted and re installed JUST Sims 4 base game to test.
Launched game, Error.
Repaired Launcher
Launched Game, Error.
Downloaded Origin and had it verify my games, but could not play them due to a screen lock that makes you use EA's new launcher.
Deleted BOTH, completely un installed.
Re-installed ONLY EA launcher
Re downloaded JUST Sims 4 Base game
Launched Game, Error.
Gave in and contacted tech support. Who informed me that many other players are having an the same issue, and that people are trying to fix it. It is just a waiting game till its fixed, and asked to make a Forum post. I can only assume so that when others Google it, and reach wits end they do not feel alone.
If I missed something, I will try again. I know I ran the repair feature multiple times. But, I don't have a fix.
Oh I totally forgot to add, I had to repair the launcher on the second day after I closed it and shut down my computer, because it would not even log in. It had errors on EA launcher log in. So I had to repair it, and then when that didn't work is when I did my FIRST un install, re install of the launcher. I only fought with it for about 6 hours while I did other stuff....
- EA_Darko3 years ago
Community Manager
Have you tried on a new Windows admin account to see what happens @Bebedora_Jade?
Darko- 3 years ago
No, I only have the one user account on my PC, I will give it a try real quick.
- EA_Darko3 years ago
Community Manager
Let me know how you get on @Bebedora_Jade.
Darko
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