I've not purchased the full game, just downloaded it through ea play, i have had ea play before and played F1 on it fine, just recently purchased my membership back again
Community ManagerHey @adepressedchimp if you have previously purchased it and it is not working then for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to take a look at and advise you further.
It may be a case that you need to speak with PSN support but our team will let you know what they can don.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PS4
Manage my Account'
Finally, you can choose to begin a chat or request a call back.
Darko
