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XxbeastmodeNYGx's avatar
XxbeastmodeNYGx
3 years ago
Solved

EA play not working

I purchased EA play year subscription through PlayStation store and I can’t play any of the EA games ! I add it to my cart and it’s zero dollars but When I confirmed the purchase it says “an unidenti...
console
  • EA_Darko's avatar
    EA_Darko
    3 years ago

    For issues like this @XxbeastmodeNYGxX you will need to speak with PSN support.


    Darko 

Hun-GrrrTR5's avatar
Hun-GrrrTR5
3 years ago

Hey @EA_Darko well, What I understood is that maybe he was referring to some communication problem between the platforms that could come from EA. The truth is that somehow there are not accepting payments through the PSN Wallet and request (yes or yes) a Paypal account or a debit/credit card. The problem is (in my case), that my PSN account is American but my Paypal or the cards I have are not from there and therefore it does not allow them. The only way to be able to buy in that Store is by loading money in the wallet and until now I hadn't had any problems. 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @Hun-GrrrTR5 this is something that you need to address with PSN support.


Tested it just now and was able to get a membership without any issue. 


Darko 

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