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TH3V0RT3X's avatar
TH3V0RT3X
4 years ago

EA Play Pro Game unable to launch, but possible with a friend's account

Good Day, I bought the EA Play Pro sub last friday to play Battlefield 2042 with a friend. However, as soon as I'm done downloading the game, It gived me the option in my collection to download i...
pc
TH3V0RT3X's avatar
TH3V0RT3X
4 years ago

Hey!

I tried to download it via Origin, it didn't show up in my library, so I went into the store, clicked on "add to library". Then the popup "download via origin" came up, I clicked on that.

That sent me back to my library, where it refreshed once and nothing happened. Tried again, same issue. So with Origin I can't even get to download it.

Kind regards,

Pierre

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Testing it now @TH3V0RT3X and it's working as it should.

Where did you subscribe to EA Play?


Darko

  • TH3V0RT3X's avatar
    TH3V0RT3X
    4 years ago

    I got the EA Play Pro via EA directly. Though I have EA Play "basic" via the Xbox Game Pass. Did that maybe cause some issues?

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      When you log in on Origin are you using the same account as you do on the EA App @TH3V0RT3X?

      Trying to recreate this myself but not able to so want to just go through some basics.


      Darko 

      • TH3V0RT3X's avatar
        TH3V0RT3X
        4 years ago

        Yes. Account is the same, and on both launchers it shows me the "EA Play Pro" Badge.

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