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Hey @TH3V0RT3X I'd recommend speaking with our live support again and explaining the situation and how your friend was able to get it working.
You can contact our live support at help.ea.com.
To speak with a phone or chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Finally, you can choose to begin a chat or call
Darko
Alright, will do. Do you know if there is any chance that I can get my money for EA Play Pro back in case we can't find a solution soon? I specifically bought it to play BF2042, but I understand if it is not possible due to it unlocking more than just one game to play.
- EA_Darko4 years ago
Community Manager
I couldn't say @TH3V0RT3X, we normally can't refund a membership but in some cases our support can but I'd not be able to say if that would be the case here.
We can't really do a lot when it comes to account issues here on AHQ as we can't verify you are you so we can't discuss it in any detail.
Darko - 4 years ago
Alright, no worries then. I'll ask in the live chat then, maybe they can help me out.
Thanks for your quick replies though.
Kind regards 🙂
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