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TH3V0RT3X's avatar
TH3V0RT3X
4 years ago

EA Play Pro Game unable to launch, but possible with a friend's account

Good Day, I bought the EA Play Pro sub last friday to play Battlefield 2042 with a friend. However, as soon as I'm done downloading the game, It gived me the option in my collection to download i...
pc
TH3V0RT3X's avatar
TH3V0RT3X
4 years ago

Alright, will do. Do you know if there is any chance that I can get my money for EA Play Pro back in case we can't find a solution soon? I specifically bought it to play BF2042, but I understand if it is not possible due to it unlocking more than just one game to play.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

I couldn't say @TH3V0RT3X, we normally can't refund a membership but in some cases our support can but I'd not be able to say if that would be the case here.

We can't really do a lot when it comes to account issues here on AHQ as we can't verify you are you so we can't discuss it in any detail.


Darko 

  • TH3V0RT3X's avatar
    TH3V0RT3X
    4 years ago

    Alright, no worries then. I'll ask in the live chat then, maybe they can help me out.

    Thanks for your quick replies though.

    Kind regards 🙂

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