Forum Discussion

Dhurkaa's avatar
Dhurkaa
9 months ago

ea play pro payed for a whole year and it lated 2 months

hello, i have ea play pro and i cant play any other game rather than sims 4 and apex legends, this company is becoming amateur, the game feels like *, requires no skill and i think a refund is the be...
pc
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hi there, 

I see you're having issues with your EA Play Pro Subscription. DId the game that you previously added to your library disappear? If you go to the store and try to re-add the games, what happens?

As you mentioned about a refund, if you would like further information on that, you can find it here: How to get a refund for EA games

  • Dhurkaa's avatar
    Dhurkaa
    9 months ago

    I cant get any game other than those two.
    EAFC25
    This game is not avalible for purchase
    This game is no longer offered in our catalog, but there are tons of other games to find (there arent). Just head to browse page (already here :-/ ) and start playing.

      • Dhurkaa's avatar
        Dhurkaa
        9 months ago

        I've tried on another computer, i have tried clearing the cache, i have tried formatting the pc, i have tried reinstalling ea app, guess what, the problem is with my account and not with my hardware or ip,i tried with another wifi too... Speechless, will never buy any of ea products again. They really poor in support

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,404 PostsLatest Activity: 8 hours ago