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shimec's avatar
shimec
2 years ago

EA Play Pro subscription is in Processing status for over 3 days now.

I have made a payment of Friday morning and since then I still don't have access to EA Play Pro.  I've tried contacting chat Advisors multiple times and first they told me to wait 24hours, after tha...
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @ for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat

Darko

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