Forum Discussion

M5cs0's avatar
M5cs0
Rising Newcomer
3 days ago

EA PLAY PRO

Hello! I purchased an EA Play Pro subscription

The subscription appears as active on my EA account, with an expiration date. However, all EA Play Pro games, including EA FC27, only show the “Buy” option instead of “Download”.

Could you please help me resolve this issue? The subscription is active, but I cannot access any of the included games.

Thank you!

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey M5cs0​, 

    Unfortunately, we aren't able to access account information here on the forums, so we can't resolve this for you directly. If you haven't already, it'd be worth connecting with our live support team so they can look into your account and confirm if the subscription is active. 

    Let us know if everything looks good, and we can continue from there. Thanks! 

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 2 days ago
3,780 Posts