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Tommytr1985's avatar
Tommytr1985
5 years ago

EA PLAY problem with specific games on PS5

Cannot download madden nfl 21 and nba live 18 from ea play from yesterday.It says me to purchase the games.i havent play those games never before.Madden nfl 21 also gives me the option for trial play...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Tommytr1985 if you search for the games in the PSN store on the PS5 do you see multiple versions of each game?

Can you go ahead and try that not to see what you see?


Darko 

Tommytr1985's avatar
Tommytr1985
5 years ago

‎Hi and thanks for your response. I don't know how but my problem fixed from yesterday night . I didn't do anything just sit and wait for some time because i believed it was temporary problem from your side or from ps store.madden nfl 21 standard edition again appear as "ea included".the other versions opt me for trial but i know that only "standard edition" is for ea play.‎ Unfortunately  NBA LIVE 18 still wants me to purchase the game and cant download this.Even if i search this from ps store it only has one version.But honestly i dont care about this as nba live 19 is working fine!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Tommytr1985 great to hear that part of it is working.

    It's no harm reaching out and working with PSN support to see what they say.

    Darko

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