3 years ago
EA Play Refund Request
I purchased EA Play Pro to play Dead Space, but I encountered two game crashes that prevented me from playing. As a result, I decided to cancel my membership, but I'm also requesting a refund. Unfort...
Yup nice to get in touch with an so called advisor... and this is the message I got:
Hi UNKNOWN,
We’re sorry to keep you waiting. We know it’s frustrating when you have a problem and need help.
We'll email you and update your My Cases page as soon as we have new info.
Thanks for sticking with us,
EA Help
I really dont know what to say. You are the only person I can contact with and you cant solve my problem or help me in a way.
The worst decision of my life was getting involved with EA.
There is no customer service, no communication, no solution, no language support – in a word, it's a disaster.
Did you ever find an email or phone number?