EA Play Refund Request

I want to request a refund of EA Play which just automatically charged my account $130 despite having auto renewall off. I even recieved a confirmation email stating that if I dont update my payment information my subscription would not roll over a week ago but today it did in fact roll over.

EA_Pulsar
2 years ago
Hey @xodawesy

Please get in touch with our support team for further assistance; we will look into this for you.

3 Replies

EA_Pulsar
Community Manager
2 years ago
Hey @xodawesy

Please get in touch with our support team for further assistance; we will look into this for you.
xodawesy
2 years ago
I would but tech support does not seem to be working.
EA_Pulsar
Community Manager
2 years ago
Try a different category.

I get the chat option when I choose EA Play as the product, and then I want a refund as the topic.