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AGamerCalledDaz's avatar
AGamerCalledDaz
New Traveler
4 years ago
Solved

EA Play Rewards on Xbox Series S. Pulling my hair out

Issue - EA Play Rewards not showing on FIFA 22 FUT. Format - Xbox Series S. Hello, There appears to be an issue with the EA Play Rewards for FIFA 22 not showing in game. These items are missing. I...
console
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @AGamerCalledDaz AHQ is a global community focused on players helping players.

    If you require direct 121 support then please speak with our live support team.

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product FIFA 

    Then select 'XBOX

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

AGamerCalledDaz's avatar
AGamerCalledDaz
New Traveler
4 years ago

There's been no official reply from EA to this post. 

The VOLTA Coins and Kean FUT Tifo are still missing from FIFA 22. I've not been able to claim these rewards. The time window to claim these as part of EA Play Rewards will soon be closed.

AGamerCalledDaz's avatar
AGamerCalledDaz
New Traveler
4 years ago

The same thing has happened again. A new month and yet more missing EA Play Rewards for FIFA 22. I've logged into FUT. Nothing.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @AGamerCalledDaz AHQ is a global community focused on players helping players.

    If you require direct 121 support then please speak with our live support team.

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product FIFA 

    Then select 'XBOX

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

    • AGamerCalledDaz's avatar
      AGamerCalledDaz
      New Traveler
      4 years ago

      Hi,

      I have already done so. The case numbers are 103813943 and 105996850.

      Can I please have the contact details of a Senior member/a person in charge of EA Support.

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        4 years ago

        In that case @AGamerCalledDaz  you will need to speak with our live support team.

        Darko

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