IN 2022 I HAVE PURCHASED AN EA PRO MEMBERSHIP. AND I HAVENT BEEN ABLE TO USE IT BECAUSE MY COMPUTER DOESNT SUPPORT IT. AND I CANCELLED IT THE SAME DAY. EVEN THO I CANCELLED MY MEMBERSHIP ONE YEAR LATER YOUR COMPANY GET THE MONEY FROM ME AGAIN. I WOULD LIKE A REFUND IMMEDIATELY OR I WILL SUE YOU.
Hey @gozdegoren all the info related to refunds can be found here: https://help.ea.com/en/help/account/returns-and-cancellations/
Darko
@gozdegoren You need to contact an EA advisor in order to get a refund. Link down below.
Select EA app, select orders, select issue, and finally contact option.
You should also check with them as to why they charged you when you had already cancelled your EA pro membership as well.
Reply if you need more help.
Edit: I removed the web link since it no longer works.
Ignore the steps that I mentioned above.
Community ManagerHey @gozdegoren all the info related to refunds can be found here: https://help.ea.com/en/help/account/returns-and-cancellations/
Darko
I can't select the issue there's not an option like that . There's only ea pro membership payment . I cant select anything
@gozdegoren Sorry, for some reason the website that I posted for you before now redirects you to their official EA help webpage for some reason.
Here is a link that can help you. There should be a section that mentions "What about subscriptions?" when you scroll down.
If that does not help I'll look for another way for you to get help
Reply if you need any more help or advice.
Edit: Use this link down below to contact an EA advisor to about this issue.
Thanks so much for this. I also registered erroneously and I have chatted them up to get a refund
