Unable to download a ea play plus game but I have ea play plus
I have purchased ea play plus through the ea app for pc and when I go to download f1 25 which is on ea play plus it says I am ineligible to download the game ?
Forum Discussion
3 Replies
EA_cuervoCommunity Manager
Hey there, I'm sorry to hear you're having problems with your EA Play subscription. When you're logged in to the EA app, in the top right corner, you should see your profile picture. Does it say "PlayPro" under your name?
- EA_cuervo
In this case, please try to clear the EA app's cache. If the problem persists, please contact EA Help Support for further assistance.
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