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dy1ng-iwnl's avatar
dy1ng-iwnl
Newcomer
11 days ago
Solved

EA Pro Subscription Refund Request

Hey dear EA team,

I've just got the BF6 redeem code through your Twitch BF6 Multiplayer Reveal stream, and directly logged into my EA account to get the early access and play the game by subscribing to the EA Pro. I've bought it, but couldn't download the game. I didn't know that.

There are like 10 mins between my purchase and cancellation. Can I get a refund since I cannot get the game yet?

Thanks.

ea play pro
  • EA_Aljo's avatar
    EA_Aljo
    11 days ago

    Hi there. Battlefield 6 has not released yet. The beta begins August 9th. You can find out more about that here.

    To request a refund, please use the refund tool here.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    There is an article here with information on refunds.

  • LuketheNuke108's avatar
    LuketheNuke108
    Newcomer
    6 days ago

    I bought ea play Pro on the wrong EA account and didn’t realize. I cancelled immediately after realizing and bought pro on my actual account. I was wondering how to or if I can get refunded for the original mistake purchase 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hi there. Battlefield 6 has not released yet. The beta begins August 9th. You can find out more about that here.

    To request a refund, please use the refund tool here.

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