Forum Discussion
Hey @sigilyphs for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
- 5 years ago
@EA_Darko my dude this is exactly what I said you would say, because everything ive been given so far has been a copy+paste response and no one actually cares to fix the issue.
I have spoken 3 times with the chat support and given them 100% correct information about myself.
But if this account is the EA account of someone who is NOT ME then how AM I SUPPOSED TO GIVE THEIR INFO
Your error messages don't even make sense as I am being told on the xbox itself that an email is being sent to my personal email but nothing ever comes in.
Unless someone can dm me and actually try to work with me on this then I may have to get in touch with EA and Microsofts legal teams because not being allowed to unlink my personal microsoft account from your systems is a breach of my personal securities.Whats wild is my Steam account and my Microsoft account are linked.
My EA account and my Steam account are linked.
Yet SOMEHOW that's not good enough to link EA and Microsoft.
- EA_Darko5 years ago
Community Manager
Hey @sigilyphs we simply are not able to assist with account related issues on AHQ.
We take account security seriously and if you cannot verify account ownership then I'm sorry to say but there is nothing that we can do on AHQ to change this.
Darko