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xXCaSeY's avatar
xXCaSeY
Rising Novice
3 years ago

Failed to retrieve data; please try again later

It's happening in easily. The code is CE9684B64E3005A6-0000000000009999-9900025AF5D30A15. it only let's me play goalie. If I pick any other position I get this error code but it let's me play net?

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @xXCaSeY Hey with this one, it comes down to a couple of reasons. If you are still getting it to start a new lineup. Don't copy the same one, just go through and make an entirely new one. Reboot and try again.

    If you get the same error you need to contact live support so that they can look at the account. You can contact our live support at help.ea.com. To request a chat or open a case through email:

    • Select the game or EA App
    • Then select Platform
    • Manage my Account
    • Chose the appropriate option

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