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koomanhihi's avatar
koomanhihi
4 years ago
Solved

How can i cancel EA Play Membership?

Hi,

May i ask how can i cancel EA Play Membership?

It seems the subsciption section is no longer existing in EA Account Customer Portal.

Regards,

koomanhi

console
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @koomanhihi to cancel on the PS4 you can follow the steps below:

    1. From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
    2. Select the EA Play membership you want to cancel.
    3. Select Turn Off Auto-Renewal.

    Darko 

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  • koomanhihi's avatar
    koomanhihi
    4 years ago

    PS

    i tried to find EA Play and manage my membership but I can’t see them.

    which website should I access?

    Derek 

  • AvengerRanger's avatar
    AvengerRanger
    Seasoned Veteran
    4 years ago

    @koomanhihi Canceling your EA Play membership is quick and easy. From the nav bar select EA Play > Manage My Membership. Just click the “Cancel my membership” link at the bottom to get started. No fuss, no muss. You can cancel from either the Origin client or Origin.com.

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