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generalleefaede's avatar
11 months ago
Solved

How do i cancel ea play?

I haven't had a xbox for 5 years. I've been trying to cancel the [Removed] subscription since then but can't. I log on to ea says no subscription and no payment info to take from, but every month 6 bucks gets taken. Can't call anyone to fix this bs, at this point it's theft.

(CM Edit - removed language)

  • Hey @generalleefaeded Who the sub is processed through determines how you cancel the subscription.

    EA Play through the EA app Here: You have to make sure you are in the correct EA account.

    Xbox Subs can be canceled Here

    If EA Play was on PC through the EA app, you can contact live support and they can locate the subscription. If this was on PC through Xbox or with Game Pass, you would need to reach out to Xbox support so that they can take a look.

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @generalleefaeded Who the sub is processed through determines how you cancel the subscription.

    EA Play through the EA app Here: You have to make sure you are in the correct EA account.

    Xbox Subs can be canceled Here

    If EA Play was on PC through the EA app, you can contact live support and they can locate the subscription. If this was on PC through Xbox or with Game Pass, you would need to reach out to Xbox support so that they can take a look.

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