I accidentally purchased the PC subscription when I wanted the PS one

Question

I was trying to get the EA Play subscription for PlayStation but somehow ended up getting the PC subscription. I would like to have this changed to PS as I do know play on my PC only on my PS4 console. I have attached a picture showing it is a PC Subscription. I have linked my PSN account to EA Play already. Please can this be changed or can I be refunded so that I can take the right subscription

wolfanthony27 · Answer

@EA_Barry I have tried that link and also tried other ways to start a chat with them but do not get the option at all

ea_barry · Answer

@wolfanthony27&nbsp;

Please make contact with an EA Game Advisor for assistance.Click the following link to get started:https://help.ea.com/help/faq/using-ea-help/Thanks.

bigslads · Answer

Have you resolved this issue at all as I have made the same mistake

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I accidentally purchased the PC subscription when I wanted the PS one

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