As a human consumer who has paid real money for a service, I believe one should never go on Internet to find a solution to a problem caused by a service provider that ends up rendering the advertised product or service non-existent, AND browse for a long period of time to find several unhelpful suggestions from people only to realize the provider has NO direct communication medium but only forums, which provide solutions on a non-specific, shotgun-like basis.
Nevertheless, my XBOX account WITH XBOX Game Pass PC subscription IS linked to my EA account, as seen on profile.ea.com, yet my EA Play subscription is unseen by the EA App, which as far as I am disheartenedly (I may have made that up) aware is the only way to play my XBOX Game Pass games that are exclusively from the EA store. I have tried unlinking and relinking my account, resetting the password or other unlikely solutions but in the end I have faced exhaustion from my fingers' end.
I trust the humanity's need of respect from each other and therefore think that at this point I should cease trying to find a solution on my end and expect the service provider to fix their problems or issues that they seem to face when doing their mission of providing services that are not free. Or at least show the much needed communication of their incapability to serve customers their money's worth, on their advertisements or support pages. I apologize for the unnecessary (for the reader) banter but I suppose I kinda think crying like a baby is the only help I will be getting from being on this forum.