Forum Discussion

3 years ago

I can’t verify my email address

I am unable to verify my email address (so i can access origin) as the email i use for my EA account won’t let me log in no matter how many times i try. Im trying to add a secondary email however i h...

EA_Barry

Community Manager

3 years ago

@ellieloo123

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

L040js
2 years ago
@EA_Barry im trying to change my email address because i don't have access to it anymore and everytime i try to do that it keep sending verification to that old email address which i lost a while back i can't retrieve it no matter what. is there a wayi can change the old email without having to provide the verification code?? please help...
L040js
2 years ago
im trying to change my email addess and everytime i got sent the notification email, i never recieved it from my email.