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speeeiderman's avatar
3 years ago

I can't log in to EA client

First,it told me my password was invalid.So I changed my password, but I still couldn't log in. It said "sorry, we are having technical problems at the moment, please try again later"Then I tried to log in again a few minutes later and it repeated "Your credentials are incorrect or have expired, please try again or reset your password".PLEASE HELP ME!

2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    When this issue occurs you can fix it if you take a couple of minutes to go through the following steps @speeeiderman:

    Disable Changing Internet Explorer’s Proxy Settings:

    1. Type gpedit.msc in the Start menu’s search box and then press Enter.
    2. Navigate to User ConfigurationAdministrative TemplatesWindows Components, and then select Internet Explorer in the left column of the Group Policy editor.
    3.  Double-click Disable changing proxy settings in the Settings section of the Group Policy editor.
    4. Select Enable and then click OK to save the changes.

    Let me know how you get on.


    Darko

     

     

     

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