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kgmitch8's avatar
kgmitch8
Seasoned Traveler
3 years ago
Solved

I have xbox gamepass but i was charged for EA play

I was charged for EA play but i have a free subscription through my xbox gamepass. How do I sort this out?
console
  • EA_Pulsar's avatar
    EA_Pulsar
    3 years ago

    Hey @kgmitch8 

    It sounds like you may have purchased EA Play on PC separately, so in that case you can reach out to our support team and request a refund. 

    This article will explain how to manage your subscription and cancel your membership. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @kgmitch8 

It sounds like you may have purchased EA Play on PC separately, so in that case you can reach out to our support team and request a refund. 

This article will explain how to manage your subscription and cancel your membership. 

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