EA Play Pro - Cancelling Subscription

pughbonic​ 

We cannot help with this directly here on EA Forums. Please make contact with an EA Help Advisor for assistance.

EA Help

Thanks.

The EA Help Forum has been putting me in a loop for over an hour.  Why do you think I've had to bring this issue to a forum?

Is there any way I can an EA Help Advisor, without being put in a loop of links, that take you on a merry-go-round?

One top on this, your link to EA Help does not work:

https://help.ea.com/help/faq/using-ea-help/

pughbonic​ 

That is not the link I posted. 

Please use the link previously posted - EA Help

Thanks.

I know, there is no way to add a support ticket, that I have found, for EA Play Pro, your help webpage does not have this as an option.  The second link I sent is reinforcing the fact that, as a company, contacting support seems to be on the bottom of a very long list.  

The reason I have posted at all on a forum, is due to these facts.

Not really a solution, if we cannot contact a support agent.  I'm starting to see where Electronic Arts poor customer service reputation come.  You've got a Help section that takes you around in circles, and no way to escalate any issues unless you drag your own experience through the company's forum.  Only then to be told to go back to the wormhole of a help section.  I'll just raise this with my credit card company.