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ItsBlakey1996's avatar
ItsBlakey1996
2 years ago
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I linked my psn but still asks me to subscribe

I linked my psn but it still asks me to subscribe on the PlayStation 

console
  • EA_Pythia's avatar
    EA_Pythia
    2 years ago

    Did you make a subscription through the EA app or did you go to the website that I linked below this and choose EA Play for PSN?

    https://www.ea.com/ea-play?modal-id=ea-play-drawer%3Fmodal-id%3Dea-play-drawer&setLocale=en-us

    If you made a subscription through the website, then you should be able to use it there, and it means there's some kind of technical issue. However, if you signed up through the EA app, then the subscription is only for the EA app as they are platform specific and only apply to one platform, not all of them.

3 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @ItsBlakey1996,

    did you purchase an EA Play subscription for the Playstation specifically? If you buy the subscription through the EA app, as example, it will only be for that specific platform, and no others. 

  • ItsBlakey1996's avatar
    ItsBlakey1996
    2 years ago

    Wow! What sort of subscription service is that! 
    so because I subscribed on my laptop (not good enough to play games on) because it was easier it means I can’t use it for my PlayStation?

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Did you make a subscription through the EA app or did you go to the website that I linked below this and choose EA Play for PSN?

    https://www.ea.com/ea-play?modal-id=ea-play-drawer%3Fmodal-id%3Dea-play-drawer&setLocale=en-us

    If you made a subscription through the website, then you should be able to use it there, and it means there's some kind of technical issue. However, if you signed up through the EA app, then the subscription is only for the EA app as they are platform specific and only apply to one platform, not all of them.

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