I mistakenly purchased my Ea Play membership annually I request a refund.
Hello,
I accidentally purchased the annual EA Play subscription instead of the monthly one. I would like to request a refund, but I have been unable to contact EA Support through any available methods.
Since I cannot reach support, I am posting here in the hopes of getting assistance with my request. Please let me know how I can proceed with the refund.
When helping with specific issues, like account changes, purchases, missing content, and refunds, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.
You can contact our live support on our Help Site. To request a chat or open a case through email:
Please note: These are not situations in which Community Managers can assist over the forums, as we are not Live Support and cannot validate account ownership.
