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2ovj75bkcse1's avatar
2ovj75bkcse1
5 years ago
Solved

I need help my ea play hub is it working

When I go into EA play hub it says start and it says can’t find the application so I going to PlayStation Store and it says start so I’m confused about it so can you help me 🙂
console
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @2ovj75bkcse1 I'd recommend doing a clean install of the EA Play app on your system.

    Darko

2ovj75bkcse1's avatar
2ovj75bkcse1
5 years ago
But it won’t let me uninstall it
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

What happens when you try to uninstall it @2ovj75bkcse1?

Darko

  • 2ovj75bkcse1's avatar
    2ovj75bkcse1
    5 years ago
    It says nothing it says just press start and then I press start and it takes me to PS4 store because couldn’t find the application
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Let me know how you get on @2ovj75bkcse1.

    Darko 

  • 2ovj75bkcse1's avatar
    2ovj75bkcse1
    5 years ago

    It still doesn’t let me

  • 2ovj75bkcse1's avatar
    2ovj75bkcse1
    5 years ago
    I just got help for my dad with EA but now it says you on this item on your PlayStation I can’t even re-download it
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @2ovj75bkcse1 as these issues are on the PSN store then I'd recommend reaching out to PSN support who will be able to advise you further.

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    We're you able to get it sorted @2ovj75bkcse1?

    Darko

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