Just paid for annual subscription but nothing appears active.

I paid the sub for the 1 year tooo….the sub was running good for a month. And after a month it says there has been an issue with the payment method. Why do you need payment methods when I already have one year sub?? And also my credit card is working fine there is no billing issue with my card. Please help me resolve it I lost so much of money on it. My email is [edit: email address removed]