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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Known Issue Workaround: Unable to Download EA Play Games for EA Desktop

Hey all, we are aware that some users accessing EA Play through Xbox Game Pass are experiencing issues where they are unable to download or access EA Play games. The team is aware of the issue and...
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MayamanGames's avatar
MayamanGames
4 years ago
@EA_Darko downloads of Free to play Games like Apex or Knowckout City have no issue, but games that are supposed to be included in the subscription like Titanfall just stay loading forever instead of asking where to install and begin the download.

Its an authentication issue on EA server side related only to the pay games that EA Play should provide free access to. Windows permissions and reinstalling doesn't help.