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illiriana's avatar
illiriana
3 years ago
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Linking existing EA Play subscription (via Steam) to EA Desktop

Hi

I'm not sure if I'm missing something obvious or not. Before I realised I could get Mass Effect through Origin/EA, I got it through Steam and subscribed to EA Play. I made sure all the accounts are properly linked, so my Steam account is definitely linked to my EA account. However, as I run EA Desktop, it continuously wants me to subscribe and does not seem to recognise existing subscription. Any help would be greatly appreciated.

pc
  • EA_QueenBee's avatar
    EA_QueenBee
    3 years ago
    Hey @illiriana,

    If you have an EA Play subscription on Steam, it doesn't transfer over to Origin/the EA app. It's considered a completely separate subscription, so if you want to enjoy the benefits of EA Play on the EA app you'll have to buy a new subscription there.

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  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @illiriana,

    If you have an EA Play subscription on Steam, it doesn't transfer over to Origin/the EA app. It's considered a completely separate subscription, so if you want to enjoy the benefits of EA Play on the EA app you'll have to buy a new subscription there.
  • illiriana's avatar
    illiriana
    3 years ago

    ☹️ That's a shame, wish I knew that before I signed up via Steam. Thank you for replying.

  • joegibson0's avatar
    joegibson0
    3 years ago

    What? So basically you're saying that EA decided to make it separate subscriptions for whatever device EA Play is available on, meaning if I wanted to buy a monthly for $4.99 or a yearly for $99.99 I would basically have no choice but to buy it twice if I want to use it on Steam AND with EA Desktop!? 

    1: Who decided that?

    2: I don't understand why they would do that as it's not like they're desperate for money.

    3: That means that whoever wanted it for more than just one platform would have to save up money and buy it for both on the same day...

    Incredible...

  • xTheBull's avatar
    xTheBull
    2 years ago

    I would say , developers and company needs to do more hahaha xD shame

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