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Badd_Inc's avatar
Badd_Inc
3 years ago
Solved

Linking the Correct Account

Hello, Bit of a weird issue. The current account that I am on technically does not exist, and I am trying to use my ACTUAL EA Play account to link with my Xbox Game Pass Ultimate that I just go...
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @Badd_Inc 

    Thanks for reaching out. Unfortunately, we can't help with account related issues through Answers HQ. Please try opening a case with an advisor here so they can assist with this.

Badd_Inc's avatar
Badd_Inc
3 years ago

Yeah I already opened up a case earlier and just trying to get this resolved quickly. I'm really confused on this and just the correct account linked.

Thanks for the reply.

Badd_Inc's avatar
Badd_Inc
3 years ago

Sorry for the double post. It seems like my case is waiting for me to respond, but they sent it to the wrong email, even though I specified the correct email to send it to.



Case #145660760

Status: Waiting on Player

Product: EA Play / Platform: PC / Category: Manage my account

Is there a Live Chat Support that I can talk to so I can get this resolved and actually game on the correct account. Im tired of being on this current account that shouldn't even exist.

Thank you.

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