Membership renewal
How Can I renew my EA Play PRO membership ? It just writes "Operation Failed, try again later"..
Forum Discussion
4 Replies
EA_DarkoCommunity Manager
Hey @kari0015 for billing issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a phone or chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Finally, you can choose to begin a chat or call
Darko
Dear administrator,hello,I am an EA user in China,I also encountered a similar problem,my membership renewal system prompts me to transaction failure,after I change the payment method, the prompt is still the same ,how to deal with such a situation?Hope to receive your reply,thank you!
- EA_Darko
You can open a case with our live support @Round1007.
Darko
- @EA_Darko I've also had this problem in the UK.
My Bank say's you failed to provide the security information needed to approve the payment. And they asked me to contact the retailer (EA) and ask them to send as part of the payment request the CVV and/or post code.
Despite my payment method having all the correct information.
I want to renew - your system wont let me.
