Forum Discussion

kubad10606's avatar
3 years ago

Missing EA Play Bonus Rewards

I have not received my ea. play xp and it says that the issue has been sorted when it hasn't

(cm edi updated thread for tracking)

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @kubad10606 For missing EA Play rewards, these are handled through live support or through email and not over the forums. For help with missing content please get in touch with the live support team. You can reach them using the steps outlined in this guide: How to contact support

    • Select the EA App
    • Select one of the account issues like I cannot log in
    • You may get a pop-up that says login and get faster help
    • Select Continue without logging in
    • This should give you the chat/email option

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