My account has been disabled
Hi I bought my EA PLAY membership for the first time like 2 days ago to play FIFA 20. I started downloading it, when it reached 6% my internet suddenly disconnected and when I was reconnected my account was locked and my ORIGIN LAUNCHER was not working properly. I signed in and signed out a couple of times but it did not work. Then I got an email that my account is disabled. I filed 2 cases regarding this problem but there has been no response from your(EA's) side. I didn't do something wrong my internet just disconnected and reconnected and my account got disabled. PLZ help me my EA PLAY membership days are being wasted for no reason...
You will need to speak to our Terms of Service team in relation to any ban @kh04n.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
