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tothdominik07's avatar
tothdominik07
3 years ago
Solved

My email address connected to my EA account eleted

Good day to whoever is reading this! My problem would be, that the current email address connected to my EA account doesn't exist anymore, therefore I can't edit any of my account information like pa...
console
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @tothdominik07 

    This is something an advisor is going to need to help with. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @tothdominik07 

This is something an advisor is going to need to help with. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

IconicOak's avatar
IconicOak
2 years ago
@EA_Aljo Everytime I follow the link trying to make a case it just brings me back to the same link. I can't even make an actual case
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @IconicOak 

    You need to select your game, platform and reason for contacting support. There are some instructions in the article here.

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