Hey all, this issue should be resolved now.
If it is not working for you can you try exiting out and relaunching Origin.
Darko
Community Manager
@DivineDecayz wrote:
@EA_Blueberry Yip. It worked fine before but since my membership was renewed yesterday it just stopped. It will open up the EA desktop app and just give me the options I mentioned above.
@DivineDecayz
Thank you for coming back with that piece of info.
Has anyone else's membership recently renewed as well?
Community ManagerWe sent the details to our teams here. Can you all try deleting EA Desktop one more time and then try re-installing it again through the Xbox app?
Community ManagerWhen you visit profile.ea.com and select EA Play does it show an Xbox Game Pass Ultimate subscription?
there isnt even an area on that page you linked that says EA play for me. Having same issues it would seem, I have the xbox ultimate game pass and ea play does not have any download button.
Community Manager
@SwimmingBird69 wrote:
there isnt even an area on that page you linked that says EA play for me. Having same issues it would seem, I have the xbox ultimate game pass and ea play does not have any download button.
@SwimmingBird69
If you are not seeing a membership, please contact our Support team for further assistance with your account.
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For me, the case is that since I got the Xbox game pass ultimate and downloaded the EA desktop app (beta). It shows my account is connected and in EA it shows that I have a subscription. The app does not download any games either in the desktop app or Xbox app shows no download button. I reinstalled the app deleted the registry and cleared the cache after that it showed the download button but when clicked it just loads for a few seconds and nothing happens. I have been having this issue for a couple of months tried getting support from both sides no answer.
I was able to solve this by temporarily disabling my pihole and then restarting the EA App. For some reason that was blocking the download button from appearing.
