Forum Discussion

moopoints's avatar
moopoints
3 years ago

No EA Play games available to download on PS5

My EA and PSN accounts are linked but none of the EA Play games are not available to download on PS5. Any idea why that could be?
console
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago
@moopoints I passed along your case for review. If you see EA Play Pro on your EA Profile, that means you own it for PC. If you want it for PS, you have to sub through the console. That is a completely separate sub than the PC version since the sub is based on your Sony account not your EA account. If you don't want it on PC, you would just log into your EA profile, cancel the sub and request a refund on it. This way you arent waiting for replies on a case that does not apply to being able to download on the console.
121214545454121's avatar
121214545454121
2 years ago

Hello I am having this exact problem, but I have the regular ea play subscriptions, not the pro. I have the same email and they are both linked. What can I do in this situation please?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @1212145454541217 What do you mean by they are both linked? Linked to what specifically? Can you provide more information on your issue?

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,404 PostsLatest Activity: 10 hours ago