Forum Discussion

moopoints's avatar
moopoints
3 years ago

No EA Play games available to download on PS5

My EA and PSN accounts are linked but none of the EA Play games are not available to download on PS5. Any idea why that could be?
console
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

@moopoints Hey, wanted to reach out and see if you were still having an issue with no games showing on the PS5.

Powa737's avatar
Powa737
11 months ago

I have the same problem, I bought the pro membership paying with my mobile phone since i was out from home, my EA account is linked with my PSN account and there is no games. your customer service does not exist, no chat with an active member of EA.

i called Paypal to cancel the payment. i do not have any games

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hi @Powa737, when you log into the PS5 on the PSN ID that is linked to the correct EA account, you are seeing no games under the EA Play section at all? Can you take a screenshot of what you are seeing?

    I loaded up mine, and I can see games and I am not a subscriber on PS but they still show for me when I go to PS Store - Subscriptions - Tab to view games.

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